Privacy policy

Here at TaskZebra we know how important it is to keep your personal data safe, that’s why we’re committed to making sure that you receive the service you’d expect and that your privacy is protected every step of the way.

In this notice you’ll discover exactly what information we collect from you and how we then use this to deliver our services, as well as your rights. It might not be something you’re interested in, but it’s really important you have a read and of course, let us know if you have any questions.

TaskZebra ('we' and 'us') means Task Zebra Ltd.


1. So, how do we use your information?

When you buy a product or service through us, we’ll collect some of your personal details, to make sure you have everything you need to make the most of our services. Please rest assured that we’ll only use this for administering your contract and to support the delivery of the services or products you’ve asked for.

Examples of the types of personal information we usually collect are:

  • Name
  • Address
  • Telephone number (including mobile)
  • Email address
  • Scanned copy of passport details page
  • Scanned copy of your national ID
  • Scanned copy of certificate of incorporation
  • Payment details (Direct Debit, credit/debit card number)
  • I.P. address for your device

The information requested during the application process is required to complete the sale of the product on offer and forms part of your contract with us. Unless otherwise stated, the information you provide will never be used for any other purpose without your permission. If any of the data is missing from the application form or is incorrect, we may not be able to process your request.


2. Using information provided by third parties

We will never use data from third parties or publicly available sources

We will use data for marketing purposes. Any data we use in this way is thoroughly checked by both the supplier and our own internal teams to ensure that the correct marketing permissions are in place and that the data is being used fairly.


3. Keeping and storing your data

If you’re a current or past customer, we’ll keep a copy of your personal details for no longer than 6 years, from the time your active relationship with us ends. Holding on to data allows us to keep accurate records for tax purposes and to handle any future complaints. All other personal data used for prospecting and quotation requests is kept for a maximum of 180 days, unless otherwise required by law.

We take all steps reasonably necessary to ensure that your data is treated in accordance with this privacy notice and applicable privacy laws.


4. Sharing your data with third parties

We will never share your data with third parties

We respect your privacy and that’s why we don’t give your data to any third parties for marketing purposes. However, on occasion and in addition to the above, we may pass your information to a limited number of third parties only to complete any purchases of membership made online. In this case only information relevant to complete the purchase will be shared with our payment system provider.


5. We’ll always keep you in the loop

We will only use your email as a form of communication in order to provide you Task Zebra’s services, these are to receive task request or quotes, receive messages related to the management of your policy (which include policy and renewal notice) and for marketing purposes. We promise not to inundate you with marketing messages.

If you’ve asked us to send you marketing material, you can change your mind at any time by contacting us using the details in the Contact Us section. You’ll also find an unsubscribe link at the bottom of every marketing email we send to you.


6. Your rights matter

If you’d like to see the personal information that we hold about you, you can request a copy any time. If you find that this information is incorrect you can ask for it to be updated. Or, if you believe the information is being processed without a legal basis, you can ask us to stop or request that it’s deleted from our systems.

To action any of the above, send an email to: contact@taskzebra.com or alternatively you can use the contact form on our website.

We won’t ever charge you for a copy of your personal data but we may ask you for proof of your identity before we disclose any information. Once we’ve seen this, we’ll send you a copy of the personal data we hold within 30 days.

 

7. Customer profiles

We carry out something called ‘profiling’ so we can understand the needs, behaviours and socio-demographic characteristics of our customers. This helps us make sure that we‘re offering the right products and services to the right people. Profiling also means we can tailor our offerings to current customers, enhancing the potential benefits of being a customer.


8. Contact us

www.taskzebra.com/ContactUs

 

7. Got any worries?

If, at any time, you feel that we haven’t processed your data fairly or you’re not satisfied with how we’ve handled your personal information, you can contact us and let us know using the contact us section of our website.


8. Links to other Websites

Any links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website. Please remember that when you use a link to go from our website to another website, this privacy notice will no longer apply. Your browsing and interaction on any other website, including those which have a link on our website, are subject to that site's own rules and policies. We recommend that you read the rules and policies relating to that website before submitting any personal information.


9. Updates

This notice will be updated from time to time and we recommend that you check back regularly but we will notify you of any changes through our website. The version number and date released will always be listed below:

 

Version number: 1.0
Date released: June 2018